Get in touch
Real humans, fast replies. Pick whichever channel suits you.
Email
support@fxkaran.com
Best for anything that needs a paper trail — billing questions, account access, risk-change discussions, refund requests.
Telegram community
@fxkaranp
Our open community group — best for quick questions, general discussion, and meeting other traders. Admin reads and replies regularly.
Response time
We respond within 24 hours, usually much faster during weekday trading hours (IST). Email is checked from 9:00 to 22:00 IST, seven days a week.
Already a member?
Sign in to your dashboard — you can submit risk-change requests, request a trading hold or account deletion, and message us in-app. Status updates land in your notifications bell.
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